Mediation and Facilitation Skills

HR as Coach & Peacemaker The essential mediation course for HR professionals. This two-day course builds on delegates’ instinct for mediation and their experiences of grievance resolution. It offers a tried and tested model of mediation along with a series of practical tips and guides to help them secure a positive…

Values Based Leadership Values Based Leadership™ is a unique blended learning programme from the management and leadership experts at TCM. Creating a high-performing, people-centred and values-based culture in the organisations with which we work is at the heart of all the work we do in TCM. In this blended learning…

Routes to Resolution A two day course in facilitated conversations, coaching, and constructive conflict management. This unique course is designed for HR and ER personnel, unions, leaders and managers who are responsible for the day to day management of conflict at work. This includes complaints between peers, complaints against line…

The National Certificate in Workplace Mediation is the benchmark qualification for internal mediators. It is also suitable for any individual who wishes to become professional workplace and employment mediator.

One-day course – gain the vital skills needed to prevent disputes before they escalate out of control.

Two-day course – skills necessary to prevent and resolve workplace disputes and grievances.