When teams experience destructive conflict, they may become divided, damaged and dysfunctional. In a dynamic and diverse workplace, conflicts increasingly involve multiple parties.

This two day programme will equip mediators, facilitators, coaches and change agents with the skills and processes that they need in order to resolve team conflicts across a diverse range of industries.

The course is delivered by TCM’s highly experienced accredited facilitators who draw upon their vast depths of knowledge and experience to ensure that delegates become industry standard team mediators.

The course provides experienced mediators, coaches and facilitators with the skills and tools needed to resolve a wider range of internal disputes.

Delegates who successfully complete this course are able to refer themselves as a TCM Accredited Facilitator, and will be awarded a certificate and logo.