Lisajay Baker

Affectionately referred to as “momager” by her team, Lisajay’s approach to management melds business and unbreakable bonds. Under her compassionate, genuine care, profits soar and people blossom. Day to night, she’s on hand to take you under her wing and guide you to safety. Without Lisajay, there simply would be no TCM.

Since joining The TCM Group ten years ago, Lisajay has become the backbone of the business. Her loyal service and insurmountable contributions have enabled TCM to grow on the scale that it has. With Lisajay at the helm of the “business end”, supported by her trusted team, CEO David has the headspace to focus on branding, PR and marketing.

Lisajay is a seasoned administrator, executive assistant and leader. She is highly motivated and technically proficient, demonstrating twenty years of experience working within and managing the administration of organisations of various sizes. She is genuinely flexible, adaptable, resourceful and self-disciplined individual, adept at leading and working as part of a team. She is meticulous with an acute eye for detail. She always strives to bring 100% to the work that she does and her goal as the Commercial Manager at TCM is to build strong, long-term, mutually beneficial relationships with clients as well as striving to ensure that our business is a success.

Lisajay enjoys travelling, listening to music, reading and spending time with her family and friends.

What people say:

““You are a star, I’d nominate you for being theeee best at EA!”
Nazneen Malik, Director of ODR&D (Open Dialogue, Resolution & Development)

“Lisajay is an absolute pleasure to work with. Lisajay is professional, organised and always makes sure I receive the correct information for my courses.”
Rebecca Eastwood, Learning Technologist at Ingeus

“Lisajay is brilliant to work with, both fun and efficient. Nothing ever seems too much trouble and she always seems to have the information I need.”
Carly King, Property Manager at The Business Design Centre

“Working with Lisajay is always a pleasure, she communicates efficiently and effectively and always responds quickly to my requests – and always with a ☺!”
Gill McLean, Learning & Development Service Manager at London Borough of Hillingdon

“Lisajay was a pleasure to work with. Lisajay is professional and has an excellent client focus.  Always responding quickly to my enquiries.”
Kelly Spruce, PA to Director of People Services/HR Policy Coordinator at Blind Veterans UK

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At a glance

Responsibilities at TCM

Company leader, overseeing the day-to-day operations

Achieve business strategic objectives

Allocation of all assignments

HR, Payroll and Finance

Legal, IT and compliance

Lisajay specialises in:

HR, Payroll and Finance

Clerical practices and procedures

Accounting and human resources management practices and procedures

Business and management principles

Strategic planning

Qualifications and Awards

ILM Level 3 Diploma in Management and Leadership

Intermediate QFC Level 3 AAT

NVQ Level 3 in Management

NVQ Level 3 in Business Administration

Level 3 Excel

Diploma in Nursery Nursing

9 GCSEs including English and Maths