AIDEEN WHELEHAN

Aideen is a caring, intuitive and natural mediator, trainer, coach and HR Specialist. Her easy and open approach to people allows her to really get to the issue at hand. Her style is non-confrontational and her values of equality and fairness underpin any and all her work.

Heavily impacted by her work in five star hospitality from early on in her career, she delivers on her promises with professionalism, good humour and empathy. Her coaching training taught her to approach any situation with curiosity and an open mind encouraging a collaborative way every time.

As a mother of three small boys, she has worked hard to manage and thrive both as a mother and a consultant. She uses a caring and flexible mindset to never stop learning and changing and growing in all her roles and this allows her to truly engage with everyone who works with her.

Aideen always spends time and focus during the analysis stage of learning and development, and works closely with her clients to create learning interventions that are relevant, enriching and deliver on the goals. Her methods of working are underpinned by her service background, powerful questioning techniques and key listening skills. Combined, this results in an output that is collaborative and meaningful.

Aideen is a TCM trained investigator and has experience at Tribunal preparation and hearings. Her knowledge and calm approach to complex investigations results in a fair and consistent outcome. In her HR leadership roles, she has led on culture change projects resulting in placement on the Times Top 100 Best companies to work for and has also won industry awards for her work in People development and engagement.

As a chartered fellow of the CIPD, she has a thorough understanding of how people can be the life blood of any organisation, how best to support, inspire and help them be their best and how to help them ensure their organisation benefits from their strengths. Aideen works with the charity Pregnant then Screwed in her free time to support women who have been treated unfairly at work.

What people say:

“Aideen has been an integral part of our journey to support the organisation and build a culture that embodies our values by developing a network of confident and capable dispute resolution facilitators. Aideen is extremely patient, helpful, knowledgeable and is great at making a serious and intense training session so enjoyable and so easy to engage with. We have been provided with the tools and techniques that will ensure our facilitators network continues to grow and support staff for a very long time. Thank you!”
Samantha White, Organisation Development Manager, London Sound Bank University

On creating and delivering a 6 month leadership programme “Aideen is a brilliant HR professional, always ready to share her knowledge and experience. Her wonderful approach to people plus a great sense of humour makes her training sessions really enjoyable!”
Magda Stabinska, Learning & Development Manager at Red Carnation Hotels

On delivering the two day course Facilitating Conversations “Aideen was a great trainer, it was a really engaging course and very informative. Aideen answered our questions really well and was very patient with the group” 
Satwinder Basi, HR Advisor Imperial London Hotels

 On delivering the two day course on line Practical Mediation Skills “Aideen herself was great. Very knowledgeable and patient.”
Abigail Maya, London South Bank University

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At a glance

Responsibilities at TCM

Workplace mediation

Workplace investigations

Training delivery

Developing resolution solutions

Developing and designing L&D solutions

Neutral evaluations

Performance coaching

Aideen specialises in:

Accredited Mediation

Core and Practical Mediation Skills

Team Mediation and Facilitation

Mental Health in Mediation

Challenging Conversations

Conflict Management Skills

Leadership and Management Skills

Qualifications and Awards

Bachelor Degree of Commerce, Specialising in HR Management

Post Graduate Diploma in HRM leading to CIPD Level 7

International Higher National Diploma Business and Hotel Management - Shannon College of Hotel Management

Training Qualification in Practical and Group Training Certificates

Coaching for Performance Level 2