SUSAN BARBER

Susan Barber’s favourite pastime is a cruise. Everything’s at your fingertips, rest is assured knowing that the journey is taken care of, and each day a new sight lies in wait. This is all made possible by one single component: the engine. Without this powerhouse, the ship would come to a standstill. Much like the engine of a cruise ship, Susan steers her conflicting parties towards resolution, providing the vital energy to facilitate effective results. The path to mediation is taken care of through her expert facilitation and, through Susan, the promise of a new day and positive outcome will always dawn.

Susan is from Leeds in West Yorkshire and is a qualified Workplace Mediator having trained in 2007, she has over 25 years experience in the public sectors gaining experience in different HR management roles.  Susan qualified as a member of the Chartered Institute of Personnel and Development in 1994 whilst working in Human Resources in the Railways, moving from there to the Local Authority.

During her career in HR, Susan has been involved in many complex investigations, hearings, grievances and Employment Tribunals.  Managing the Mediation Service, she has also carried out many workplace and community mediations.  Susan has a passion for mediation and the ability for it to be an effective tool for resolution of complex disputes.  On a number of mediations, Susan has seen how a well conducted mediation can result in surprising and positive outcomes.  She believes mediation should be consistently encouraged in an effort to drive down the costs to businesses in absence and /or poor performance, as well as the effect of the stress and mental health issues that often arise in workplace disputes.

While working in the public sector Susan worked together with the trade unions to improve Policy as well as Health and Wellbeing for all.

Susan’s passion is travelling, especially if a cruise is involved!

At a glance

Responsibilities at TCM

Workplace Mediations

Team Mediations

Susan specialises in:

Public Sector

Grievances

Workplace Mediations

Qualifications and Awards

Member of the Chartered Institute of Personnel and Development